Shipping policy
At ZA Clothing, we are committed to delivering your orders quickly and safely.
1. Order Processing
- Orders are processed within 1–3 working days after confirmation.
- Orders placed on weekends or public holidays will be processed on the next working day.
2. Delivery Time
- Nationwide Delivery (Pakistan): 3–5 working days
- Delivery times may vary depending on your location and courier service.
3. Shipping Charges
- Standard shipping charges will be applied at checkout.
- We may offer free shipping on selected promotions or order values.
4. Order Tracking
- Once your order is shipped, you will receive a tracking ID via SMS, email, or WhatsApp.
- You can track your parcel through the courier service.
5. Delivery Issues
- ZA Clothing is not responsible for delays caused by:
- Courier companies
- Weather conditions
- Public holidays or unforeseen circumstances
- If your order is delayed, feel free to contact us for assistance.
6. Incorrect Address
- Customers must provide a complete and accurate address.
- ZA Clothing is not responsible for failed deliveries due to incorrect information.
7. Damaged or Missing Items
- If you receive a damaged or incorrect product, please contact us within 24 hours of delivery with proof (photos/videos).
- We will resolve the issue according to our Return & Refund Policy.
8. Cash on Delivery (COD)
- COD is available across Pakistan.
- Customers must ensure availability to receive the parcel; repeated order refusals may lead to account restrictions.
